At ChattyFic, we are dedicated to safeguarding your privacy and ensuring the security of your information. We prioritize the protection of your personal data.

Personal information encompasses any data that can be used to identify an individual. This may include but is not limited to your name, mailing address, telephone number, email address, IP address, age, and gender. Please note that failure to provide personal information when requested may result in an incomplete experience of our services.

To facilitate the creation of an account and ensure full access to our services, we require certain information from you. This includes your chosen username, email address, date of birth, and password.

We gather personal information including your name, gender, and location to enhance your user experience and tailor our services to better meet your needs.

We gather various types of data, including IP addresses, cookie information, device details, browser types, operating systems, visited pages, and user actions, to enhance our services and improve user experience.

We reserve the right to utilize your Personal Information for the purpose of enforcing this Privacy Policy and our Terms of Service, safeguarding our legal interests, and fulfilling our legal obligations and internal policies.

With the exception of your username, we are committed to not displaying your personal information on the site or sharing it with other users. However, if you prefer certain information not to be displayed, you will have the option to opt out. Please note that opting out may result in restrictions on your access to certain features of the site.

ChattyFic strictly prohibits users under the age of 13 from accessing our platform, and we collect age information to verify eligibility. We use email addresses to communicate important updates, security alerts, and marketing materials to our users. You have the option to opt out or unsubscribe from our email list using the link provided in each email. However, please note that in certain circumstances, such as forgotten passwords or legal notices, we may need to use your email address to communicate essential information, and opting out may not be possible in these cases.

In Europe (EEA, Switzerland, and UK), your Personal Information is used for various purposes outlined below, with processing based on valid legal grounds as follows:

1. Create ChattyFic Account and Provide Services:
   1. Legal Ground: Processing necessary to perform Terms of Service.
2. Identify You Across Services:
   1. Legal Ground: Legitimate interest in providing Services.
3. Make Age-Appropriate Content Available:
   1. Legal Ground: Legitimate interest in providing Services.
4. Provide Technical and Customer Support:
   1. Legal Ground: Legitimate interest in providing Services.
5. Communicate Changes or Improvements:
   1. Legal Ground: Processing necessary to perform Terms of Service.
6. Send Marketing Emails:
   1. Legal Ground: Your consent where required by law.
7. Display Account Information on Profile:
   1. Legal Ground: Legitimate interest in providing Services.
8. Conduct Surveys and Aggregate Statistics:
   1. Legal Ground: Legitimate interest in improving Services.
9. Personalize Story Discovery Experience:
   1. Legal Ground: Your consent.
10. Measure Use and Overall Satisfaction:
    1. Legal Ground: Your consent.
11. Investigate and Prevent Issues, Illegal Activity, Breaches:
    1. Legal Ground: Legitimate interest in prevention.
12. Prevent Spam, Fraud, Abuse, and Prohibited Activity:
    1. Legal Ground: Legitimate interest in prevention.
13. Display Tailored Advertisements and Improve Ad Experience:
    1. Legal Ground: Your consent.
14. Security Purposes:
    1. Legal Ground: Legitimate interest in security.
15. Comply with Tax and Accounting Obligations:
    1. Legal Ground: Compliance with legal obligations.
16. Establish, Exercise, and Defend Legal Rights:
    1. Legal Ground: Legitimate interest in defense.
17. Comply with Legal Obligations and Law Enforcement Requests:
    1. Legal Ground: Compliance with legal obligations.

We may disclose your personal information to third parties in the following circumstances

1. Service Providers
   1. This will only occur when necessary, such as with email providers, server providers, etc. We ensure that third-party services are obligated to protect your personal data to the same standard as we do.
2. Legal
   1. We may disclose your Personal Information if required by law or if we have a good-faith belief that such action is necessary to comply with applicable laws, respond to a court order, judicial or other government subpoena or warrant, or to cooperate with law enforcement or other governmental agencies. Additionally, we reserve the right to disclose your Personal Information in circumstances where we believe, in good faith, that it is appropriate or necessary to:
      1. Take precautions against liability,
      2. Protect ourselves or others from fraudulent, abusive, or unlawful uses or activity,
      3. Investigate and defend ourselves against any third-party claims or allegations,
      4. Protect the security or integrity of our Services and any facilities or equipment used to make our Services available, or
      5. Protect our property or other legal rights, including enforcing our agreements, or the rights, property, or safety of others.

If you wish to access any Personal Information we hold about you, or request corrections or deletion of such information, please contact us via email at contact@ChattyFic.com. We will fulfill such requests to the extent required by law or our policies, and subject to any limitations in our systems. To access, modify, or delete the Personal Information you have provided to us, please log in and update your profile.

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the following rights regarding your Personal Information:

1. Access and Portability: You may request a copy of the Personal Information we hold about you, including information you directly provided to us, and details about its processing.
2. Rectification and Deletion: You may request updates and corrections to inaccuracies in your Personal Information, or request anonymization or deletion of the information as appropriate. You can also access, modify, or delete your provided Personal Information by logging in and updating your profile.
3. Restriction and Objection: You may request restriction of processing of your Personal Information or object to such processing.
4. Consent Withdrawal: You have the right to withdraw any previously provided consent for the processing of your Personal Information, at any time and without charge. Your preferences will be applied going forward, without affecting the lawfulness of processing before consent withdrawal.
5. Complaint: You have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where an incident occurred."

We regularly update our security systems to ensure the protection of your personal information. Access to your personal information is restricted to employees whose roles necessitate such access.

When your information is no longer required, we take steps to either delete it or anonymize it so that it no longer identifies you easily. The duration for which we retain your information depends on various factors, including the nature and duration of our relationship, legal requirements, statutes of limitations, and the impact on our services if we delete certain information related to you.

If you create a ChattyFic account, we will keep your personal information as long as your account remains active. Should you choose to delete your account, we will permanently erase your data within 90 days. Deactivating your account will result in the removal of all your stories from the platform.

While we aim to make as few changes to our Privacy Policy as possible, when updates are made, you will be subject to the revised version. If you do not agree with the updated changes, you are required to either close your account or cease using our platform.

If you have any questions regarding this Privacy Policy, please contact us at contact@chattyfic.com. If you remain dissatisfied, you have the right to lodge a complaint with the data protection authority in your jurisdiction for further assistance.